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New Contributor III
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27 Messages
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They kept raising my speed and monthly bill without asking. So I downgraded to the lowest possible tier for $39.85/mo, but then they sent me a $200 modem that I don't need/want, and I caught UPS at the door and had them return it as refused.
My $39.85 price lasted all of 2 months. Now they raised it up again (without asking me) to some $45/mo and there's all kinds of confusing charges resulting in a new bill of $84.85 for October. Of course they waited until Sat to email this new bill, when they are closed until Monday.
Did they think I wasn't going to notice because I'm on Easy Pay?
Cox, really, WTH?
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MichaelJ
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Mike J.
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Bruce
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Honored Contributor III
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It's unfortunate but you can't trust 'em.
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