New Contributor II
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11 Messages
Cox Email Problems
Anyone else having serious problems using Cox email today? I am trying to send emails but when I go to start a new email it takes a minute until it loads and by that time the server time is out. In fact, nothing seems to be working right using a Cox website for email! Nothing has worked right since the last update!
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NicholeC
Moderator
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858 Messages
Hi Mommapenny,
While I wasn't able to duplicate the error you received, I did have some latency. I'll get this reported. I apologize for the trouble. Thank you for letting us know.
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Joanne_B
New Contributor II
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3 Messages
I'm not receiving emails either! This is really messing up my business. This is really bad!!!
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Joanne_B
New Contributor II
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3 Messages
NicholeC, I hope you can get this fixed, as this is messing up my business! I'm not getting any e-mails today at all!
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Taffeys
New Contributor III
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45 Messages
Same here. Now can't send or receive email on all accounts.
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I_hate_cox1
New Contributor
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1 Message
Experiencing problems on all of my Cox email addresses not receiving.
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Darkatt
Honored Contributor
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2K Messages
It appears the mail server is having issues. I am noticing issues using my various mail clients on several computers. I normally give it a few hours before reporting it, because it MAY be that the servers are being worked on.
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3G
New Contributor II
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4 Messages
I called Cox and have a ticket in thinking it was just me. Sounds like it's not just me. I thought I wasn't getting e mails at all but it seems like what is happening might be that's it's taking hours to get them. ...I do seem to be able to send e mail. Either way , this is a serious hardship. I don't want to go through the weekend not getting e mails or having to wait hours for them
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fjack39w
New Contributor
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1 Message
I've been having Cox email problems ever since they "upgraded" the system a couple months ago. Now it's getting worse. Sending an email takes forever. Moving an email to a file takes forever. Forwarding an email takes forever. A person can't do business this way. It'll be time to move to a gmail account soon.
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Moonshine
New Contributor
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3 Messages
Yes, I too am having issues trying to send emails. I am having the issue both when using my laptop and my phone. The error message I get indicates some kind of server problem. This has been going on since 0700 this morning.
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ajlorlyn
New Contributor
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2 Messages
Can't send and email. Earlier it said 'IMAP SERVER REFUSES TO INPUT ONE OR MORE EMAILS'
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PJ_Herbst
New Contributor
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3 Messages
My problems all seem to be delayed receipt of emails, usually by 1-2 hours. I have sent myself test emails from my other email accounts, and those too have been delayed. In the past, I have read that Cox wants to get out of the email business, and, given that they will not permit the creation of any new cox.net email addresses, there would seem to be some merit to that allegation. Of course, maybe they simply want to have fewer paying customers....
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RozBuds
New Contributor III
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19 Messages
Same problem here. Just sent myself two emails from my work email. Nothing. But...I just sent an email to myself from my Cox email and received it. Go figure. Hope they fix it ASAP.
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