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Cox Communications Survey
I received an email from Cox Communications offering an Amazon gift card for the completion of a survey. Is this legitimate? Here is the survey link information:
Cox Communications has commissioned Marketing Evolution and Decipher Inc. to administer this survey on our behalf. Click on the link below to get started!
BrianM
Moderator
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859 Messages
7 years ago
This sounds to be legitimate. Please forward the email to us with the same question (to cox.help@cox.com) so that we can verify if it is or not.
Brian
Cox Support Forum Moderator
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Bruce
Honored Contributor III
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5.7K Messages
7 years ago
Cox wasted their money for a survey. Consumer Reports surveyed 176,000 subscribers last year and Cox is mediocre at best:
- Internet, TV, Phone Bundle Service: Cox ranked 12 of 19; percentile rank 33%
- Internet-Only Service: Cox ranked 16 of 33; percentile rank 38%
- TV Only Service: Cox ranked 16 of 25; percentile rank 38%
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FrustratedSoMuc
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7 years ago
I got the same survey. I’m furious with Cox for raising my bill by $40 this year so I wanted to give them an earful! And get the $8 gift card. When I got to the end it asked for my email which I entered. But it wouldn’t let me submit. Ticked off again, I went to Cox technical support. The rep told me it sounded like a scam. He asked for the url. I copied it and tried to send but just as I was about to send it the internet went down. Wouldn’t you know it! I called their support and asked if the survey was legit, and that rep said it was not. It didn’t ask me for anything personal beyond household income range. Asked a ton of questions about radio/tv viewing habits and whether I was familiar with various service providers. I’m generally wary of things but this one sure seemed like the real deal. Now I’m spinning wheels to be sure I wasn’t hacked.
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