New Contributor
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1 Message
Connection problems
So I have been struggling with connecting my wifi to all my devices, especially after an outage keeps saying I have no internet connection even though on the app it’s says the service is all good. Is there any way to fix this?
Rickey757
New Contributor
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1 Message
1 year ago
I can here looking for similar answers. A few weeks ago Cox did an "Upgrade" in our area and I've had connection issues ever since
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ChrisJ2
Moderator
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500 Messages
1 year ago
Hi, Rickey. I'm so sorry about your connection issues. I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
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Darkatt
Honored Contributor
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1.9K Messages
1 year ago
What router are you using, or are you using a pano modem?
WiFi connectivity issues can be caused by many things, but to start out in troubleshooting, I need to know what WiFi router you are using.
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