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New Contributor
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Connection issues
Does this looks normal? I have the gigablast unlimited plan and can’t say I come anywhere near the down speed that is labeled on the package. The app’s “scan” says that I have 118% speed but there’s no way that is the truth. I’ve been experiencing frequent drops in speed and even complete connection loss late in the afternoons where I am unable to even connect to anything.
Allan
Moderator
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Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com.
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WiderMouthOpen
+6 more
Esteemed Contributor III
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It looks like even the Cox test is showing slow upload. Can you show the modems signal levels? As for your download speeds, have you tried a wired connection.
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