Clicking on the Webmail links on the Cox home page keeps looping and never loads.

The link first takes you to https://myemail.cox.net/appsuite/, then it loops to this link: https://idm.east.cox.net/affwebservices/public/saml2sso?SAMLRequest=, then it loops back to the first link. It repeats this cycle over & over. 

Tried this in Chrome and FIrefox web browsers, no ad blocker running or popup being blocked. Tried on multiple days. Tried on two different Windows 10 computers. Don't think the issue is me.

Does these links no longer work or is the webmail access down?