QueenSugar's profile

New Contributor

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1 Message

Monday, June 29th, 2020 5:44 PM

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Change to Email sign-in page recently shows different cox address?

Just went to check my email and the sign-in page is different. The Cox address at the top is different than it has been. Does anyone notice the same problem? Just making sure my account hasn't been hacked!! This is a change since Saturday evening!

Contributor III

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809 Messages

5 years ago

what is the new address?

Moderator

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856 Messages

5 years ago

This is likely related to maintenance that we performed on our email platform recently. Just to confirm, what is the web address/URL that you are seeing?

Brian
Cox Support Forum Moderator

Honored Contributor

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2K Messages

5 years ago

The sign in to Cox Webmail is faster.  Also, the "User ID" box can be reached by pressing the tab key 7 times now, down from 15 before.  I'd still like to see a Cox Webmail sign in page with "User ID" as the initially selected box, but this is an improvement.    

https://webcdn.cox.com/content/dam/cox/residential/login-webmail.html

Honored Contributor

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2K Messages

This Cox Webmail sign in has the password box selected.

https://www.cox.com/content/dam/cox/okta/webmail.html

There are so many Cox sign in pages now.  Keep looking until you find one you like.

New Contributor

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4 Messages

5 years ago

Wow! Today when I try accessing my email on desktop or mobile device, I get a splash screen that says 'Welcome to CCI-RES, R!' And asks for a password. I have not done that. --- Also the web address is now: https://www.cox.com/content/dam/cox/okta/webmail.htm

Is this legit? Are we infected? (But multiple scanners show nothing.)

Moderator

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1.8K Messages

Russ, this is the link to use for accessing your Cox email account: https://myemail.cox.net If you are using shortcuts update or delete them. You may also access your email account by logging in our main web site: www.cox.com

Thank you,

Mike J.
Cox Support Forums Moderator

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