Change Panoramic wi fi name

I have an existing WiFi network with several devices on from cell phones to Echo Show and Dot devices, thermostat, and numerous other IOT things (including washer and dryer) that I want to keep on the existing network. I thought that assigning the new Cox modem to that network instead of using the Cox supplied WiFi network name. After doing a lot of digging, it looks like that can't be done. Had I known that in advance, I never would have let Cox "upgrade" everything. I can't administer the Cox WiFi with the detail I can with my network. Cox has seen fit to not allow the end user, who by the way, pays an exorbitant monthly fee, to have control over the network. So far, I've found nothing to compare with Netgear's Genie app. I'll keep plugging at this and if I find a viable solution, I'll post it. BTW - I'm a retired System Analyst/Solution Architect/SQL Analyst, ex-college adjunct with over 40 years experience so I'm not a novice, just an old man who "wants it his way". 

OK, I see. You want to change the SSID on the gateway to the one that was on your mesh system so your devices connect to it instead of your mesh. You can do that if you want, either via the app or signing into the gateway via 192.168.0.1, but like you said, then you need to use the Panoramic app to control and configure your network, not the Netgear app.

There are two problems, one is technical and one is more red tape. The technical part is I think the boxes require something special about the connection between the boxes, the gateway, and Cox. Some say it has to do with the MoCA ability of the gateway, but MoCA is coax, so the wifi connection between the box and gateway shouldn't have anything to do with MoCa. However for some strange reason, the gateway will only allow MoCA if you have wireless boxes so there must be some connection. I know some people have gotten around the issue by using ethernet to connect their retail router to the boxes. This makes me think the issue is something to do with the wifi connection. Not sure if the gateway puts out some hidden SSID that the boxes need to connect or something else. The second problem is the gateway needs to be on the account so the account is assigned specific codes and provisioned a certian way on the account for the service to work. Another words even if you could get it to work technically with your mesh system, you would still need to keep and pay for the gateway on your account. This is really only a issue though if you pay monthly for the gateway.

Another option would be to not use Cox TV service and switch to some kind of streaming service like YTTV. If you are data only, you can use your own modem, which would not only solve the problem, but save you money too.

Just to clarify, the Netgear mesh system is several years old and only 2.4 and 5 GHz. I have a new TP-Link Deco tri-band system (capable of 7500 sq ft coverage and support for over 200 devices) I'd like to put in and have everything connected to it including the Contour boxes.. As I see, I can not connect the Contour streaming devices to it due to Cox restrictions on communications. I'm just tired of paying almost $300 a month and not being able to manage and control all aspects of this network. Thanks for taking the time to provide information. I do appreciate your efforts. I'll admit, my knowledge of WiFi is less than my knowledge of other areas of IT, so bear with me. At almost 80 yo I'm still learning, ust takes me longer to absorb the knowledge. Thanks again

Yea, the system is designed to lock you into the Panoramic platform. Kind of like going Apple. They have a closed ecosystem that you have to use if you want to use their product. It's one of the reason several ISP in the US and Canada license the platform(xFI AKA Panoramic) from Comcast. It's user friendly(which saves the ISP on support) and also makes them more money by the customers having to rent boxes and the gateway. That's also one of the reasons the Panoramic app isn't compatible with smart TVs. That's why some use Apple TV units. That is compatible with the Cox app, so you don't need a Cox box and you don't need a gateway. The hardware is also better then that in the Cox boxes so performance is better.

By the way, watch out for TP-link. I hear they may be on the chopping block(ban) because of their connections to China. See here. I do NOT mean this to be political in anyway, just the fact that you may lose support and there "may" be security issues related to the manufacture. 

Names referred to in original message are network WiFi names. Cox assigned a name and password to my new Panoramic WiFi that wanted to change. However, research and assistance from knowledgeable folks here have said that, yes, I can change the name BUT my Contour streaming boxes will lose access and I'll lose my TV stations. So, long story short, you should be able to change your USER name and password but I'd get clarification first to make sure something in the Cox ecosystem won't croak.

Just so you know, the issue in your case isn't a problem with changing the name and password of the Wi-Fi network. It's what device is using that Wi-Fi name and password. if you have wireless boxes, you need to use the panoramic gateway.

Yes, you can. You can use the panoramic app. I don't think that will help with your problem though since you said your drivers are disappearing on your computer which is a computer problem, not a Cox problem. Good luck though.

OK, not sure why both my posts were deleted. Not sure if it's a glitch or if moderators now are just deleting mt posts because they don't like me here.

Yes, you can change the name or password. You can either use the app or sign into the gateway via 192.168.0.1, Either way won't help you though since you said you are having driver issues with your computer, which is a computer issue, not a Cox/wifi issue.