rampart51's profile

New Contributor II

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10 Messages

Closed

Can't send emails. No changes made on my end. Again.....

I can no longer send email from any device...windows or android devices. I use Thunderbird on Windows and BlueMail on Android. I've made no changes to my accounts.

I have verified my email settings are up to date and correct. I can get mail on any device but cannot send. This has been going on for the last two days..perhaps longer.

Are there any known issues going on with the SNMP server?

Last time this happened (5 months ago) the problem was magically resolved.

New Contributor II

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10 Messages

In my initial post above it should be SMTP server not SNMP server.

I forgot to paste the message I get when sending :

Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) smtp.cox.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Contributor III

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809 Messages

New Contributor II

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6 Messages

Thanks I'm aware of that and it does work.

Moderator

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2.4K Messages

@RicT, Are you getting any error messages when trying to access your emails? Also, are you able to access webmail? -Allan, Cox Support Forums Moderator.

New Contributor II

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6 Messages

I posted the error message above. And yes, I can access WEBMAIL without a problem.

Former Moderator

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212 Messages

RicT,

Thank you for letting us know. Please keep an eye on it and let us know if you have issues after trying that. We would be happy to help.

David
Cox Support Forum Moderator