Cannot port forward - We're Having Some Trouble Please try again

Hello,

I'm having the same issue as discussed here:

Unable to create or edit existing port forwards (Panoramic Router) - Internet - Internet Forum - Cox Support Forums

However, the thread has been locked without any resolution.

1. Visit wifi.cox.com to set up port forwards, among many other features and settings.

2. Select "See Network" 

3. Select "Advanced settings"

4. Select "Port Forwarding"

5. Select "Add Port Forward"

6. Select the device from the pull down menu, Manual Setup, Port 5555, Protocol TCP

7. Select "Next"

Then the message "We're Having Some Trouble Please try again. If the problem persists, check back later."

I've tried again and again, and checked back for the past 2 days... Still no luck...

Any thoughts on what to do next?