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Cable Modem Errors
I am getting errors in my Netgear CM1000. In addition to the errors, some days I have to reboot my modem to get the internet back up and running. These errors always seem to coordinate with the outages. Any ideas?
There are other Notices in the event log, but these are the repeating errors. To get the service started, I had a COX person to my house to hook-up my cables in the attic and in the house and they recently run a new cable from the road to the house. Any thoughts?
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| 2021-04-22, 13:16:40 | Critical (3) | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=00:27:90:0d:85:d2;CM-QOS=1.1;CM-VER=3.1; |
| 2021-04-22, 13:04:06 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=00:27:90:0d:85:d2;CM-QOS=1.1;CM-VER=3.1; |
| 2021-04-22, 13:03:50 | Critical (3) | Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=;CMTS-MAC=00:27:90:0d:85:d2;CM-QOS=1.1;CM-VER=3.1; |
BrianM
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Brian
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