New Contributor
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2 Messages
Being hit with DDOS attacks. Need advice.
I am being hit with DDOS attacks. I spoke with about 6 cox agents and they all refuse to do anything about it. It's clear they don't know what a DDOS attack is. What are my options? I've asked them to issue me a new public IP and they have all refused. A couple have said it's impossible and requires me to buy a new modem from them. I know that's not true.
Sometimes the internet just shuts down for a few seconds, 24/7, every 6 minutes on the clock.
Other times, it shuts down for 10+ minutes.
Router logs make it clear what's happening.
I tried to post this here once, and in more detail, but Cox deleted it saying it was. Perhaps it works better if I post the logs in image format. I am too lazy to rewrite the original post.
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
What model modem and router do you have? Try cloning your PC MAC to your router and then reboot the modem. That should change your IP. If you have a gateway the only work around I have heard of is to disconnect your service in such a way that it locks you into their walled garden(172.x.x.x IP) and then reprovison you. This "should" change your IP but YMMV.
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
This is the part that confuses me. How would you buy a new modem? You get yours as a free lease. Also, what would buying a new modem do for changing your IP? The modem just acts as a bridge for DHCP between your router and Cox's DHCP server. I just can't fathom Cox motive to get you to buy a new modem. Maybe a new router but not a modem.
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