Wastedshifter's profile

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Be pretty sweet to get notifications of upcoming maintenance.

Doesn’t seem like it would be to hard to email the customers within the effected area, a simple “hey your internet might go out as we are doing maintenance / upgrades in the area”. It gets very frustrating when you are doing something very important and bam the internet is out for the next 4-6 hours without any sort of notice. 

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Hi Wastedshifter, 

 

Thank you for your feedback about outage notifications, We are always working to improve our customer's experience, Please feel free to use the Cox App for area status updates: https://www.cox.com/residential/learn/cox-app.html  Thank you, 

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