ChasR

New Contributor II

•

29 Messages

Closed

Arris CM8200

I tried looking up 192.168.100.1 with no results. I started with the IP address of my previous modem which was an ARRIS Surfboard SB6121 . No Luck. I am confused.

All I get is "This site can’t be reached 192.168.100.1 took too long to respond."

192.168.100.1 was the address of the last modem.

The Router is TP-LINK C7 . I am NOT having a problem with my connections through the modem/router, I am just confused why the address does NOT work.

I use Chrome as my browser.

Bruce

+4 more

Honored Contributor III

•

5.7K Messages

Mine does the same thing; however, sometimes I can connect. It's like hit or miss with this modem.

BrianM

Moderator

•

886 Messages

It is likely the router blocking it as WiderMouthOpen mentioned. I have the same modem and a similar router that will only let me login to the modem status page if hard-wired directly to it.

Brian
Cox Support Forum Moderator

ChasR

New Contributor II

•

29 Messages

I could get to my previous modem with that address and the current router. I can ping the address. I just cannot access it with the browsers. Firefox or Chrome.

ChasR

New Contributor II

•

29 Messages

I am connected wall to modem to router. The previous modem information was was available with this setup.

ChrisL

Former Moderator

•

7.1K Messages

Can you try connecting a computer directly to the modem and see if it works that way?

-Chris

ChasR

New Contributor II

•

29 Messages

Unfortunately the distance/locations in the apartment don't allow this..

Bruce

+4 more

Honored Contributor III

•

5.7K Messages

It's seems your router doesn't recognize your modem at 192.168.100.1. You can ping the address but I'm curious what device is responding. It may just be a Cox edge router replying. Can you trace route to the address?

I think your modem and router need to reestablish their routing table. I'd disconnect and reboot both and after the modem gets sync'd with Cox, reconnect 'em. If that doesn't work, try toggling the router to IPv6.

ChasR

New Contributor II

•

29 Messages

I checked the router for IPV6 and there is a full set of information under WAN. The LAN has an address assign type of SLAAC. There is no address.

I forgot how to trace route 192.168.100.1.

Thanks

Bruce

+4 more

Honored Contributor III

•

5.7K Messages

tracert

ChasR

New Contributor II

•

29 Messages

Thanks I ran tracert 192.168.100.1 and received

1 <1ms 192.168.0.1

2 2ms 192.168.100.1

Bruce

+4 more

Honored Contributor III

•

5.7K Messages

That should be your modem. To view the modem page with your browser, you always get a timeout error? Nothing about secure connection?

ChasR

New Contributor II

•

29 Messages

I get what I previously mentioned and ERR_CONNECTION_TIMED_OUT.

Welcome to the Cox Community

Arris CM8200

ChasR

ChasR

ChrisL

ChasR

ChasR

Bruce

ChasR

Bruce

ChasR

Related Content

Recent Discussions