New Contributor II
•
29 Messages
Arris CM8200
I tried looking up 192.168.100.1 with no results. I started with the IP address of my previous modem which was an ARRIS Surfboard SB6121 . No Luck. I am confused.
All I get is "This site can’t be reached 192.168.100.1 took too long to respond."
192.168.100.1 was the address of the last modem.
The Router is TP-LINK C7 . I am NOT having a problem with my connections through the modem/router, I am just confused why the address does NOT work.
I use Chrome as my browser.
Related Content
Closed
0
0
Closed
1
0
Accepted Solution
Closed
2
0
Closed
8
0
Closed
1
0
Bruce
Honored Contributor III
•
5.7K Messages
Mine does the same thing; however, sometimes I can connect. It's like hit or miss with this modem.
0
0
BrianM
Moderator
•
865 Messages
Brian
Cox Support Forum Moderator
4
0
Bruce
Honored Contributor III
•
5.7K Messages
It's seems your router doesn't recognize your modem at 192.168.100.1. You can ping the address but I'm curious what device is responding. It may just be a Cox edge router replying. Can you trace route to the address?
I think your modem and router need to reestablish their routing table. I'd disconnect and reboot both and after the modem gets sync'd with Cox, reconnect 'em. If that doesn't work, try toggling the router to IPv6.
15
0