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We have dual band 5 GHZ and 2.4 GHZ, however the 5 GHZ doesn't work half the time and 2.4 GHZ kicks us out frequently. What can be done to correct this, so we no longer get kicked out while working from home?
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WiderMouthOpen
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Esteemed Contributor III
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What model gateway/router do you have? I suggest using a tool like Wi-Fi Analyzer on a android phone and see what channels other people are using for Wi-Fi in your area. Try changing the channel on the router to one that isn't being used. For 2.4Ghz make sure to use non overlapping channels 1,6,or 11.
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Lovemylab
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Contributor III
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It's a bit tedious the first time around, but I built a spreadsheet with columns for: Location, Serial Number, MAC, Broadcast MAC, Band and columns for several key rooms in the house. I used WiFi Analyzer to populate the data and simple color coding to indicate relative signal strength. Periodically, I shift something and do a quick sanity check. Not everything measures quite the way I might expect. Just as a general note, generally when there is an access issue in our house, it's not on a stationary device but a mobile device that hangs on to the previous node a bit too stubbornly. This provides a helpful visual on how much broader the coverage is on 2.4ghz vs 5ghz.
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