mrg's profile

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Youtube and Google Music Issues

I've seen a lot of recent posts about issues with Youtube.  I have been seeing similar issues on Youtube videos over the last two weeks (ohio), prior to that everything seemed to work fine.  The other odd thing is Google Music just won't work.  It'll start a song and play for about 3 seconds and then just quit.  Speedtest.net shows 65 down / 45 up consistently to servers across the country.  Pandora/Spotify work fine.

If I connect the same computer to my uVerse connection (just switched to Cox so I still have both) everything works fine.

Emailed Google about this, haven't heard a response. 

Anyone know if Cox is aware of and working on these issues?

Contributor III

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806 Messages

Its getting so bad now that this morning it took 5min for google.com to load. So its not just the youtube domain or the CDN I guess. Or else this is a separate problem. The web server and content servers should are completely separate.

Former Moderator

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7.1K Messages

This is an interesting development.  Make me wonder all the more whether there is something going on that they're not talking about.  

New Contributor

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12 Messages

So i was going to wait till the end of the day to see if this continues, but this morning I have had no issues streaming from Youtube or Google music.   As of right now the issue seems to have gone away for me.  This is the first day in two weeks I haven't seen an issue and it has been clear for about 4 hours so far.

The traceroute to google's servers also fully makes it there without a host refusing to respond.

Tracing route to r11.sn-ab5l6n7l.c.doc-0-0-sj.sj.googleusercontent.com [74.125.172.112]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 11 ms 7 ms 10.15.224.1
3 8 ms 8 ms 8 ms ip98-173-132-145.cl.ri.cox.net [98.173.132.145]
4 7 ms 9 ms 6 ms ip98-173-132-220.cl.ri.cox.net [98.173.132.220]
5 15 ms 14 ms 14 ms chgobprj02-xe200.0.rd.ch.cox.net [68.1.1.95]
6 14 ms 14 ms 14 ms 74.125.48.241
7 32 ms 32 ms 40 ms 209.85.254.130
8 32 ms 32 ms 33 ms 72.14.237.130
9 35 ms 33 ms 32 ms 72.14.232.72
10 33 ms 32 ms 33 ms 72.14.239.92
11 31 ms 32 ms 33 ms 72.14.236.209
12 31 ms 69 ms 32 ms 209.85.255.69
13 33 ms 33 ms 33 ms 209.85.244.131
14 32 ms 33 ms 32 ms 74.125.172.112

Trace complete.

Contributor III

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806 Messages

Worst then ever today. Can't even ping google.com. Fails at hop between Cox and google and it seems like the CDN route has changed.

New Contributor

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12 Messages

Wonder if they are starting to try and resolve this issue.. Today has been 100% solid for me.. Google is reporting all green today so maybe since you can't even get to google.com you'll have better luck trying to get a ticket open.

Hopefully they are just working on this and they'll get your issue resolved and not break what they did to fix mine :)

Anyone else in Ohio have their issues clear up with Youtube today?

Contributor III

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806 Messages

Opened up a ticket with Google and Cox.

Cox Ticket: 1766310

Google Ticket:

http://productforums.google.com/forum/#!mydiscussions/youtube/YrWZ3FlsCIY

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