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New Contributor
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XBox One - DVR Model Number
I just got a new XBox One and i'm trying to setup the live tv correctly, it works for the powering off/on and changing channels but does not see the rewind/forward etc..
So it's asking for the CISCO model number and i'm seeing so many mentioned online that i'm not sure which one it is..
I have the DVR 6 unit.
Any help would be great.
Domino
Valued Contributor III
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The "Record 6" DVR is a Cisco 9865HDC. That model number should be on the far left side of the front panel, just above the ON/OFF button.
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Sugrat
New Contributor
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Thank you Domino, i'll check tonight and see if that resolves my issue with the controls.
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Health_Edge
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Valued Contributor III
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I have a friend that works for Xbox Support (in US no less) so let me know if that doesn't work. She mentioned she had been getting alot of calls on this.
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Sugrat
New Contributor
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Health-
You might want to let your friend know that it doesn't work, the two models it lists will turn power off and on but you can't use any of the controls to pause, rewind etc..
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Health_Edge
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Valued Contributor III
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I will be sure to mention it to her. Did you find one that did work for you? Anything specific to Cox?
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