WTF Cox? By the way: I asked to send an email to Support - NOT A FORUM, useless **

You announce a new app so I can better access my account and details - which would be good because I can rarely actually get a page on your site - only to find that having downloaded the app, etc, I keep getting "Oops," can't find that page, or just taken to the required link simply to be met with a completely blank page.

Because you and Century Link are the only game in town, I guess I'm stuck with Cox, where nighttime download speeds frequently decrease to the point that I can't even watch a short Youtube video, or Century Link which completely cuts off many times over the evenings and weekends in particular.

Thank you for the (crappy) service you provide. 

I also note that you may shortly face a multi-million court-imposed fine because you wouldn't listen to multiple warnings given to you about pirating customers. It's nice to see you ignore everyone, not just your small residential customers, That makes me feel just a little less left out.

Oh, and don't just direct me to your forum support page - I can't it on your site.