New Contributor II
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48 Messages
Windows Live Mail
Hello. I use Windows Live Mail with my Windows 7 OS, both on my desktop and my laptop. The desktop shows no problem, but the laptop recently quit 'sending' e-mails, just stores them in the outbox...it had worked properly for a long time, and no changes to any settings were made prior to it showing the problem. I've checked the server settings and all are as they should be. Anyone have a suggestion? I can always use Cox Webmail or even one of the online providers such as Yahoo, so it's not a matter of desperation, but I'd prefer using Windows Live for both incoming and outgoing. Thanks for any help!
SoonerAl
Contributor II
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115 Messages
10 years ago
Any error message?
if not turn on logging and see if anything of interest is logged...
http://email.about.com/od/outlookexpresstroubles/qt/Log-Pop-And-Imap-Traffic-To-Troubleshoot-Windows-Live-Mail-Windows-Mail-Oe.htm
http://answers.microsoft.com/en-us/windowslive/forum/livemail-program/how-can-i-collect-log-files-from-windows-live-mail/1b65e7a3-58ad-4d31-9d9e-8bfe6a232f8b
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DerrickW
Valued Contributor
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1.2K Messages
10 years ago
What happens if you manually try to send and receive email? Does Windows Live Mail give you any type of error? There should be some indicator of where the issue lies with the email program. If you can provide an error that would help pinpoint the problem.
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hpu1966
New Contributor II
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48 Messages
10 years ago
Just as mysteriously as the problem started, it has now disappeared. Go figure! Still, an e-mail that stuck in the outbox (I previously deleted all but this one) from yesterday's attempts was still there this morning, but when I tried sending it, I got the response "The contents of this e-mail cannot be found."
I was getting an error message but didn't record what it said...should the problem recur I'll come back to this thread and lay it out. Thanks for your assistance, both of you.
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CWJ
New Contributor
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19 Messages
10 years ago
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ChrisL
Former Moderator
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7.1K Messages
10 years ago
That error message you posted appears to show a comma in 'smtp,cox.net'. Try editing your account settings and change the outgoing mail server to smtp.cox.net and see if that clears it up.
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CWJ
New Contributor
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19 Messages
10 years ago
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MichaelJ
Moderator
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1.8K Messages
10 years ago
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