Wizards_Fan's profile

New Contributor

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1 Message

Wednesday, April 22nd, 2015

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Why shouldn't I cancel a cable provider that fails to show a local team playoff game?

I'd love an answer.  Right now I'm pretty much certain to get rid of, and tell all my friends that Cox is so incompetently run that they chose an April Baltimore baseball game over and NBA playoff game from DC for their northern VA customers. 

New Contributor

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6 Messages

10 years ago

Very upsetting. I spend a lot of money for my cable. I EXPECT to be able to watch a Wizards playoff game. In Falls Church I tried channel 274 and local tv was blocked. Not Cox fault. I downloaded the CSN app and Cox wasn't even a participating provider. Shouldn't a company that cared help us figure out how to watch the stupid game. I am sick of this. Nothing happens to them for not carrying the game or letting us know in advance that we are paying for sports that we can't watch.

Valued Contributor III

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2.8K Messages

10 years ago

What channel carried the Wizard's game?

Former Moderator

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7.1K Messages

10 years ago

The Washington Wizards game was blacked out in Virginia. This was due to contractual obligations and was not a decision made by Cox. Our Guide displayed incorrect data, and I apologize that we were unable to correct the Guide prior to the game. Game 3 of the NBA playoffs will air on Comcast SportsNet on Friday, April 24th, at 8:00pm (EST). 

New Contributor

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1 Message

10 years ago

Stop lying.

It wasn't blacked out in "Virginia". You're trying to insinuate that the state of Virginia has "contractual obligations" to not show the Wizards and Cox had nothing to do with it. 

It's your contract.

You, *Cox Cable*, chose to screw your customers rather than mod a contract or make an exception.

The game was on for Verizon FIOS customers in Northern Virginia. I could have planned to watch the game at my buddies house but you didn't even have the common decency to warn your customers before you screwed them over.

By not even updating your website TV guide or your channel guide on the TV, you showed your customers what you think of them and their time. 

I'll switch and so should the rest of you.

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