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New Contributor II
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19 Messages
Closed
are you people doing a maintenance work for the last past 3 days?
you know in the civilizate World before you do anything
you care to let others know what are you about to do
in that way the others people are not going to waste their time to troubleshooting a problem or problems
since they already know the cause of their problem is you
so I repeat the question for the SOS ( Stuck on Stupid )
Cox is doing any maintenance work around 12:30 AM for the last past 3 days?
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Has anyone else got an email titled 'What to do once the transition is done'?
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JonathanJ
Former Moderator
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Cox works very diligently in outage situations to limit the amount of downtime experienced by our customers. Our normal maintenance window is between midnight and 6 AM. Advance notice is not always practical; however, we try to let customers know when a major issue or a network update in their area will affect their service for more than one day.
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Conrad
New Contributor II
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sure we're been cox customers since 2005
that excuse it just doesn't work anymore
I just can't believe we tolerate cox ** for 12 years
well that is what happen when we live under a totalitarian monopoly dictatorship
but it's ok we finally decide to drop your *** sorry asses once for all
just like the Bible say : your days are numbered ( around 14 days left with cox )
now Life is good Again...!!!!
arrivederci !!!!!!!
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StephanieS
Moderator
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If we're doing maintenance, the service typically would go down after midnight and be restored before 6am. Maintenance can take 2-3 days to complete. Usually you will be able to see a notice on our website that lets you know what's happening with any sort of an outage.
StephanieS
Cox Support Forums Moderator
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