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New Contributor
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Where does one file complaints so consumers can see them
Cox Cable people do not communicate well with each other and do not appear capable of resolving problems. So, where can I post this and advise people that if they have any other choices, stay away from Cox?
Shariel
+1 more
Moderator
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Hey Static,
We'd like to help. What's going on?
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Static
New Contributor
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I received the following:
Reply by SharielH
Hey Static,
We'd like to help. What's going on?
I replied:
Who is” we?” If you are from Cox, I’ve already been down that road for a couple years now. If you are not from Cox, I’ll take any help I can get. I have already made new contact with my city council person and the local newspaper. I do not really expect any help there. PS, I do not know why I’m referred to as static.
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Static
New Contributor
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OK, learning how to use this forum. I see that SharielH is from Cox. I do not expect any real help from Cox. PS, got a letter yesterday from Cox signed:
Cox Communications
Office of the General Manager
Southwest Region
No name. No phone number. Just from the person behind the curtain.
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ReneeG
Former Moderator
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We'd like the opportunity to address your concerns. Please send us an email to cox.help@cox.com with your full name, service address, and your concerns.
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