New Contributor
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4 Messages
Where does one file complaints so consumers can see them
Cox Cable people do not communicate well with each other and do not appear capable of resolving problems. So, where can I post this and advise people that if they have any other choices, stay away from Cox?
Shariel
Moderator
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277 Messages
10 years ago
Hey Static,
We'd like to help. What's going on?
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Static
New Contributor
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4 Messages
10 years ago
I received the following:
Reply by SharielH
Hey Static,
We'd like to help. What's going on?
I replied:
Who is” we?” If you are from Cox, I’ve already been down that road for a couple years now. If you are not from Cox, I’ll take any help I can get. I have already made new contact with my city council person and the local newspaper. I do not really expect any help there. PS, I do not know why I’m referred to as static.
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Static
New Contributor
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4 Messages
10 years ago
OK, learning how to use this forum. I see that SharielH is from Cox. I do not expect any real help from Cox. PS, got a letter yesterday from Cox signed:
Cox Communications
Office of the General Manager
Southwest Region
No name. No phone number. Just from the person behind the curtain.
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ReneeG
Former Moderator
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980 Messages
10 years ago
We'd like the opportunity to address your concerns. Please send us an email to cox.help@cox.com with your full name, service address, and your concerns.
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