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We are paying much higher prices than we did than any other time I've ever been with Cox (San Diego). I've been a customer since 2006 and have always had On-Demand. However, ever since our family moved to Buckeye, AZ in 2010, we have been plagued with interrupted services, dropped internet connections, etc. Things have improved here somewhat, but our internet is still having issues with short random connection issues at the most random times.
With that said, it has been three whole years that we have lived in this house seeing Cox On-Demand commercials, On-Demand Ads being placed on my door and in the mail even though I'm already a customer. Yet we still don't have On-Demand service.
When will the Buckeye area be getting the capability to access Cox On-Demand (the services that we are paying for yet don't get) ?
According to what I found online, my house's services are connected to some station named Verrado.
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Has anyone else got an email titled 'What to do once the transition is done'?
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KipK
Former Moderator
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Hi, Fredo. This is an interesting question, which I had to do some research on.
To give some background info, it turns out our Arizona system is more spread out than some other systems, and Verrado/Buckeye actually wasn't alone in this. We have what we call "subordinate telecommunication centers" in Vistancia, Festival Ranch, Tartesso, and Verrado, and all four were all set up the same way. The latest info I have says we should have advanced video services ready in Verrado/Buckeye by the end of this year.
I'm afraid I can't be more specific than that, the info we're allowed to release just says "Q4 2013" for Verrado, but it's definitely on the horizon!
Please let us know if you have any other questions.
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