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what is a contour receiver

what is a contour receiver?

Valued Contributor III

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Its a kind of DVR. 6 tuners, 1TB hard drive, and a different "better" guide. Its also has more integration for the use of Apps to control your services. Pretty sure the model number is Cisco EXP4642HDC but couldn't find the manual.

Contributor II

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Not exactly. Contour IS the guide, not a kind of DVR. Contour is an IPG or software (formerly known as Trio) on the DVR.

There are 2 tuner DVRs that run on Contour as well. The Cisco 8642HDC comes to mind.

I believe the 6 tuner DVR that uses Contour is the Cisco 9865HDC.

Of course, none of this to be confused with the Whole Home DVR setup which uses Contour but is NOT Contour in and of itself.

 

Valued Contributor III

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Jerry said:
Not exactly. Contour IS the guide, not a kind of DVR. Contour is an IPG or software (formerly known as Trio) on the DVR.

I was simplifying the answer for simplicity sake since the OP seemed to just be asking a basic question. But i see now I was wrong about the model number. I was quoting a webpage that I guess must have gotten them confused too. Thanks for the correction.

Contributor II

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The simple answer would be the correct answer.

I'll let it go at that.

Valued Contributor III

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anc.mar: "what is a contour receiver?"

No such thing, really. Contour is firmware that many Cox DVRs and plain STBs use. Contour is used on the Cisco 8642HDC, 8742HDC, 8752HDC, and 9865HDC (6-tuner) DVRs, as well as many Cisco STBs, like the 46xx series. Most people refer to Contour Whole Home DVR systems using the 9865HDC as the host, when complaining about Contour.

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Hi Jerry, here a link to our website for additional information: http://www.cox.com/residential/tv/contour.cox

and additional service details:
Contour is available to residential customers with Cox Advanced TV Preferred and Internet Preferred or higher TV/Internet service. Digital receiver/remote and Cox approved modem required.

The Contour TV Package includes the Contour guide with personal show recommendations, access to over a dozen additional HD channels, and optional Record 6 DVR service, which allows you to record 6 shows at once and watch all your recorded shows on any TV in the house. Record 6 DVR service fees are in addition to Contour service and Record 6 DVR receiver charges.

Receivers to view programming in additional rooms are extra. Storage claim based on 1,000 hours of SD programming; capacity varies with mix of HD and SD recordings. The Contour app is available to Cox bundle customers with Cox TV Essential or higher, and Cox Internet Preferred or higher. The app is compatible with iPad 2 or newer (iPad 1 is compatible with the Cox TV Connect app, also found in the App store).

Personal show recommendations based on TV viewing and the Watch On TV app feature requires the Contour TV package. iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

I hope this information helps.




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Jerry said:
I'll let it go at that.

If your going to be a jerk about it, I won't. You seriously think someone who doesn't know what contour even is will know what IPG is? .  But whatever, I came back with a nice reply thanking you and rub my face in it? Yea, your demeanor could use some serious work IMO.

BTW, here is the link that I was referencing. Notice the article got the wrong model number.

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