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What am I not getting even close to up to 50 mbps

I have an Arris TG862 that I used it with comcast in florida getting more than 50 mbps and here (las vegas) with cox( plan 50 mbps)  no more thanks 27mbps downloading :(

please any help...

thanks

Valued Contributor III

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What plan or tier do you have with Cox? Are you testing wired or wireless? 

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Plan preferred 50mbps 

tested wired 23 to 27 Mbps 

wireless 13 to 18 mbps

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