dreed's profile

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1 Message

Tuesday, September 3rd, 2013 4:15 PM

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We got an error message on the TV last night

Your HDTV does not support HDCP Please use the YPrPb component connection to watch television.

we got this message then a gray screen

we were finally able to make it go away -- turned the TV and cable box on and off -- what is this?

Valued Contributor II

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606 Messages

12 years ago

In a nutshell: There was some kind of error on the HDMI connection between your TV and your receiver.

HDMI outputs a perfect digital copy of the program you're watching, so the signal is encrypted. The TV and the receiver have to exchange a security "handshake" before you see anything. That's HDCP. Wikipedia can explain it better than I can.

If for some reason the two devices lose touch, you may get that error. You may not be able to tell whose fault it is - the TV may have a brief glitch, or the receiver, or it could be a bad HDMI cable - but what you did is the proper process to fix it. Power-cycle everything and the handshake is renewed.

If the error recurs, the steps to follow (in order of severity), would be to double-check your HDMI plugs, try a different HDMI port on the TV if there's one available, replace the HDMI cable, then swap the cable receiver.

Contributor III

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806 Messages

12 years ago

Also, do you have the HDMI going direct from the box to the TV? Or does it go through something else, like a entertainment system? If so, sometimes an issue can happen there where ingress leaks into the HDMI repeater in the receiver. There are also different settings.

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