Health_Edge's profile

Valued Contributor III

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Warning: Malware on Cox homepage.

I find it quite unprofessional, bordering on suspicious, that Cox allows the advertisement of fake, dangerous malware on their homepage. This has been brought up, and a moderator said they have no control over what goes on their home page. If this is true, why don't I see ads for FIOS? Or porn? Seems to me its just Cox doesn't care and will take ad money from anyone, especially if the ad may lead to people downloading something that they then have to pay Cox to get rid of. A certain head of Cox security (Arggggggg!) would not like this. Please take it down. Thanks.

Malware

Valued Contributor III

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4.2K Messages

Also, here is the link. I would assume any link on Cox homepage would be safe to post here.....right? While only a PUP, it still installs malcious software and installs registry entries which have a negative effect on a computer.

http://updatesoftnow.com/soft/naf3pg4w/?sid=xx&uid=6e39e2eca7a548ba9ab45667e0aba940&filename=Setup 

Malwarebytes found this

Files Detected: 1
E:\SABNzbd\Downloads\Setup.exe (PUP.Optional.AirInstaller) -> Quarantined and deleted successfully.

 

Valued Contributor

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914 Messages

Why aren't you using Adblock Plus?  You would never even see those things.

Firefox - https://adblockplus.org/en/firefox

IE - https://adblockplus.org/en/internet-explorer

Valued Contributor III

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4.2K Messages

I do have Adblock. However my brother did not and I just had to spend 2 hours cleaning out his computer thanks to Cox and their lack of monitoring of the ads on their homepage.

Last time this came up (regarding a Ad with questionably adult graphics) a moderator claimed it was because of FCC rules. I would like to know exactly what FCC ruling they were referring to. 

I am not asking Cox to monitor ads in real time (though I don't see why that would be unreasonable) all I am asking is for them to take down an ad that is obviously malicious.

Honored Contributor III

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5.7K Messages

Why did your brother click the link?  Your concern shouldn't be with Cox ads...but with your brother's click-happy susceptibility.  If it sounds too good to be true...well, you know the rest.

I noticed your brother has 121 unread e-mails.  Many of which, I'm sure, concern more promises.  Good luck with that.

Valued Contributor III

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4.2K Messages

Really guys? Cox allows malware on their home page and you blame the user? You disappoint me.  He clicked it by accident when trying to sign in. Sometimes touch pads are rough.

This isn't Facebook or some ad sponsored site which I would understand. This is the home page of a major ISP. Can I assume Cox will put up ads for porn and drugs on their website next? At least the porn would be entertaining. 

Could I have a moderator respond to this? 

Accepted Solution

Community Manager

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139 Messages

Hello Health Edge,

We do have a feedback mechanism in place now that can be used to share potential issues like this.  Thank you for posting, I'll share this up the chain and let you know what we find.

Valued Contributor III

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4.2K Messages

Thank you. What make its particular bad is the ad is right next to the Cox support link. Its almost as if the page was designed that way.

Valued Contributor III

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4.2K Messages

Here is a example of the bad kind of things that can happen if such monitoring isn't done.

http://www.cnn.com/2014/01/05/tech/yahoo-malware-attack/?hpt=hp_t2

"At Yahoo, we take the safety and privacy of our users seriously," it said in a statement Saturday night. "We recently identified an ad designed to spread malware to some of our users. We immediately removed it and will continue to monitor and block any ads being used for this activity."

Community Manager

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139 Messages

Hello Everyone,

I confirmed that this ad was in fact removed.. thanks!

Valued Contributor III

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4.2K Messages

Yeaaaa 

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