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Bryan43

New Contributor

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Virginia Beach TBS channel 1042

I am getting a tiling picture on channel 1042 only. I've check the connections shut of the power and turned it back on used the website to reset the cable box. Nothing works. This has been a problem for a few weeks now. It only affects this one channel. The rest of the channels I watch don't do this. Please help. It's annoying. Bryan

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ChrisL

Former Moderator

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7.1K Messages

It sounds like you've already tried a lot of very useful troubleshooting steps to isolate the issue.  One more thing I might ask you to try however is to see if you're seeing the same problem on other TVs in your home.

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Bryan43

New Contributor

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Sorry to say but I have only the one television and cable box.

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ChrisL

Former Moderator

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7.1K Messages

That being the case the next thing to do at this point is to arrange for a service visit to come troubleshoot further for a possible interference or other issue.  If you would like assistance with that please email us with the details and your account info at cox.help@cox.com please.

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