Sl4ck3r's profile

New Contributor

 • 

25 Messages

Closed

upload consistency of service

I'm attempting to qualify for a work from home position and the speed test requires and download and upload Consistency of Service of 70% or higher.  My speed is more than enough, my download COS is 88% but my upload COS is 66%.  What can be changed or tweeked to raise this to above 70%??

Former Moderator

 • 

7.1K Messages

@Sl4ck3r

As how DOCSIS Internet is a shared media there's simply no way to guarantee a minimum level of service due to factors outside of anybody's control which is why we advertise it as an "up to" speed.  Using a wired gigabit Ethernet connection however eliminates any of the challenges that come with wireless.  If you are needing a guaranteed level of service it may be worth speaking with our business services group to see what offerings may be available at your given location.

Valued Contributor II

 • 

2.8K Messages

Are you testing QoS or COS? COS tags won't work on Cox network. What results do you get when you test here? Or try pingtest.net but you have to use Internet Explorer and have updated java. In general, the way DOCSIS and ICMP work, you won't get a very accurate CoS result. It's like trying to juggle on a swing set. 

New Contributor

 • 

25 Messages

I'm not sure how a speedtest will help resolve a Consistency of Service issue.  This has nothing to do with speed it has to do with CONSISTENCY... right now my upload spikes up and down all over the place and isn't consistent at least 70% of the time.  Based on research regarding the same kind of issue most times I've seen the COS way above 70%  See the graph below for a "visual"

Download speed   7545 Kbps
Upload speed   7057 Kbps
D/load COS   88 %
U/load COS   67 %
Min RTT   72 ms
Max RTT   79 ms
Avg RTT   75 ms
RTT Consistency   91 %
Max Delay   71 ms
Avg Delay   6 ms
Effective Speed   10698 Kbps
Route Speed   7282 Kbps
Forced Idle   31 %
Route Conc   1.5
Download test   s
Upload test   s
Errors   -
Test 0 [Unknown]

  

Valued Contributor II

 • 

2.8K Messages

Sl4ck3r said:
This has nothing to do with speed it has to do with CONSISTENCY

It was a link to a speed test that also measures latency. Are you seeing any problems with latency spikes? Packet loss? My Upload COS is 29% and I have no problems with VOIP, video streaming or gaming. 

Download speed   13578 Kbps
Upload speed   7762 Kbps
D/load COS   90 %
U/load COS   29 %
Min RTT   36 ms
Max RTT   46 ms
Avg RTT   41 ms
RTT Consistency   78 %
Max Delay   32 ms
Avg Delay   2 ms
Effective Speed   20503 Kbps
Route Speed   14563 Kbps
Forced Idle   34 %
Route Conc   1.5
Download test   s
Upload test   s
Errors   -
Test 0 [Unknown]