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New Contributor II
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update to tv caller id
tv caller id worked for just a while. Called support and have a tech coming on Wednesday to fix the problem.
JonathanJ
Former Moderator
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Please let us know if you have issues once the technician leaves.
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connflash
New Contributor II
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I surely will do that
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Accepted Solution
connflash
New Contributor II
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tech was here and the problem is solved. when service was installed a week ago the installer used a refurbished cable box. The tech today changed the cable box to a new one. Lo and beholed the tv caller id is now working. I don't understand why a new installation would use a refurbished cable box. That's it for now..
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Bruce
+4 more
Honored Contributor III
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Yes, please keep us updated on your fix.
The problem isn't Caller ID on TV can't be fixed. The problem is it's only been a temporary fix.
Cox sends refresh signals...re-provisions services...and now, swaps boxes, to "fix" the problem, but the problem always returns.
Check out this thread: http://forums.cox.com/forum_home/tv_forum/f/4/t/18950.aspx
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