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New Contributor
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Unwanted calls!! WHY JUST 30?
We all receive those unwanted calls...I have had 3 this morning already and one on my cell phone that is 4 in a few hours.
I gladly purchased the COX feature where I can block the last unwanted call by simply hit *60 I finally found something that works! Telling these people and robbo calls to "please not call" does NOT work. Nor does going online (FTC) to make a complaint does NOT work.
I have phoned COX twice begging to increase the 30 calls to 60 or 100 or beyond. I was told that it may be a FTC rule that prevents COX from doing more than 30?? Not sure about that.
Please I do not need anymore space on my DVR to record but I do NEED to block more than 30 calls....
Karen
yak
Contributor III
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You are not alone. When i bought the "Selective Call Rejection" feature from Cox, i think it had 29 entries. Panasonic ( i don't work for them) has some home phones that give you the option of blocking 300 numbers. They cost apx $80. I asked Cox if the Panasonic would conflict in any way with the Cox rejected numbers; they said it would not conflict.
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Bruce
+4 more
Honored Contributor III
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The 30-number limit is a holdover from the analog days of telephones. It was an ample supply then because only certain numbers would annoy you. However, with computers war-dialing blocks of numbers with spoofed identities, it has eroded the service into a valueless feature.
There is a creed at Cox to not improve services because Improving would cost money and lower revenue. For example, I've notice their TV interface for On-demand shows now fills my screen. It used to be a low-resolution, 4:3 aspect ratio (squarish) guide that appeared in the middle of my HDTV screen. Now it's stretched to fill the screen. It looks awful...like it's written on Silly Putty. Is that an improvement? Ooo...such cutting edge technology!
I don't know what Cox charges for Selective Call Rejection, but it's a frustration and a ripoff. Save your money and purchase a call blocker. By avoiding the extra monthly fees, it'll pay for itself in a year.
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Pipe52
New Contributor
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What is a call blocker? Where do you get one? My mother is 93 and the majority of the calls are unwanted solicitors
and pre recorded requests. She can't get any rest trying to answer the phone calls each day. We need to find a working solution and surely there is one. I am just not sure which method would work the best for the least amount of inconvenience
and cost. I feel sorry for her at 93 things are confusing enough without being harassed endlessly throughout the day and night by junk calls!
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Bruce
+4 more
Honored Contributor III
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You can search "landline call blockers" on Amazon for the popular models.
Since your Mom is elderly, I'd read the reviews for convenient and simple operation.
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yak
Contributor III
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KKC, nothing currently on the market will fix your problem. My mom was very worried about hang-up calls. When she was young, hang up calls were thought to be from burglars who were just checking to see if someone was home. She didn't understand that the modern telephone spammers use a computer to dial 200 numbers at the same time.... even if the spammers only have 3 live employees at work. So if 4 people answer the phone, 3 of the calls will go to the workers and 1 will hear a hangup. If 20 people answer the call, 17 will hear a hangup.
I think Consumer Reports magazine reviewed the 3 top call blockers. But all of them will require that your mom push a button or perform some action. It might turn out better if you just told her not to answer any long-distance caller ( or answer it and quickly hangup). If it is a friend calling, they will call back.
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