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New Contributor
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Unable to connect wirelessly to printer.
Recently, a Cox service technician upgraded my modem so that I now have a Netgear dual modem/wireless router. In the router settings, I reset the ssid and password. The security is set to the WPA TSK + AES settings.
I have tried unsuccessfully to connect to my HP 4620 laserjet printer, using their instructions. The connection fails. However, when I turn off the security settings in the wireless router, the printer is able to connect. Has anyone had this same experience? If so, how were you able to get it resolved?
Thanks,
Trikein
Contributor III
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Try changing it to WPA2 +AES only. TKIP is problematic with printers. If that doesn't work, try WPS. Thats the little push button on the front. See page 13-16 of this manual.
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ETerryO
New Contributor
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Thanks. I will give this a try when I am at home and can look at it.
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