MrYourPC's profile

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Tuesday, June 19th, 2012 1:49 AM

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Ultimate Tier Internet with 4 Splitters on the line going to my Modem...

I was not at my house when the techs came and installed my internet after I moved.  And after a while I finally decided to look at the work they did just to notice 4 splitters, none of which are directional coupler splitters on the same line going to my cable modem.  Instead of routing 1 directly off the first split to my modem they cut the line 4 times to drop lines to other rooms.  Shouldn't a certified Cox Technician know better then this? I mean dang the customer knows more then the dang tech...

Now I am pushing -18 Downstream PL with a DS SNR of 24

Kind of crappy paying for top tier internet and getting something i would expect with the lowest tier.

Former Moderator

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7.1K Messages

13 years ago

I would agree with those levels that there probaby are too many splitters between the tap and the modem.  I would suggest arranging for another technician to come out and redo the installation.

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