pjlnola's profile

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TV's going Black at the end of the month!

I have had several messages left for me saying that "we need to schedule a site survey so that our TV's don't turn black at the end of the month".

What does that mean? Is something changing? Will we need to use adapter boxes on all of our TV's, even if the tv is a new digital one?

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1.8K Messages

Hi, Cox is Going All Digital: http://bit.ly/1OaaPHd  and  http://bit.ly/1woN6IL   I hope this information helps.

Valued Contributor

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914 Messages

If your message is an exact quote, and not your paraphrasing
"we need to schedule a site survey so that our TV's don't turn black at the end of the month".

Then that is most likely a scam, taking advantage of the Cox Switch to All Digital. Cox would never use that language.

But yes, a Box will be needed at some point for every TV.

New Contributor

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4 Messages

I have a Vizio HD TV, I get digital channels now and a few analog channels.  
Why do I need a box?   Are you scrambling all the channels? 

Valued Contributor

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914 Messages

1795Springfield said:

I have a Vizio HD TV, I get digital channels now and a few analog channels.  
Why do I need a box?   Are you scrambling all the channels? 

Yes, Cox is or will be encrypting ALL channels even the Locals.

Here is the Tentative Schedule: http://www.cox.com/aboutus/policies/alldigital.cox

New Contributor

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4 Messages

Glad I don't work there anymore.  People will be deeply pissed off.   

New Contributor

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4 Messages

If I have to have a box, there's no reason to stay with Cox.   The convenience is gone now. 

New Contributor

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3 Messages

We are having the same problem. My mother-in-law and grandmother are having a really difficult time figuring it out, especially with that tiny remote.  We had the convince of using one remote with big buttons for them, but not anymore.  They are probably going to drop and just do the antenna thing now.

Former Moderator

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7.1K Messages

@ci155

Good news is our solutions stores actually have big button remotes that work for the mini-box.  Feel free to stop by and exchange yours at your convenience.

Valued Contributor III

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4.2K Messages

Ask for Cisco mini boxes. Pretty sure they work on the same code as the other Cisco boxes Cox uses, so as long as you have a Cisco box now, you shouldn't even have to change the remotes. Alot of the buttons won't work because the box doesn't have those features, but normal channel/volume/power/guide/arrow keys should work fine. That also means, any universal remote that is made for Cisco boxes will work with the Cisco mini ones.

Valued Contributor

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914 Messages

Health Edge said:

Ask for Cisco mini boxes. Pretty sure they work on the same code as the other Cisco boxes Cox uses,

There is a report the Cisco Mini box is actually outsourced to a company called CyberTAN, and the SA/Cisco Codes do not work, as it is really not even a Cisco product, Cisco is just the distributor.

Valued Contributor III

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4.2K Messages

Odd, I was going by the specs by model number. Is it the DTA50?

" Uses the same remote codes as Cisco Explorer® products"

http://www.cisco.com/c/dam/en/us/products/collateral/video/digital-transport-adapters/7016863.pdf

Valued Contributor

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914 Messages

Looks like this is another low-budget, custom build for Cox

Called a Cisco DTA 250HD, Cisco does not have a Spec sheet for a DTA 250HD

But appears to be a version of the CyberTAN MSB200
http://www.cybertan.com.tw/twProducts/MSB200.html

Valued Contributor III

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4.2K Messages

bryaninphx said:
Looks like this is another low-budget, custom build for Cox

Darn. Does anyone have one to see if there is any info printed on the unit that might help define what exactly it is?  Arggg, more Chinese mass produced junk. I knew Cybertan did SW for Cisco, but did not know they made hardware too. 

BTW, does this forum really censor cr@p and d@mn? What about poop and weewee? 

Valued Contributor

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914 Messages

Health Edge said:

Darn. Does anyone have one to see if there is any info printed on the unit that might help define what exactly it is?  Arggg, more Chinese mass produced junk. I knew Cybertan did SW for Cisco, but did not know they made hardware too.

This Orange County, CA customer discovered it was a CyberTAN
http://www.avsforum.com/forum/45-local-hdtv-info-reception/273324-orange-county-ca-cox-249.html#post37117154

Also posted here:
http://forums.cox.com/forum_home/tv_forum/f/4/p/10548/41603.aspx#41603

Valued Contributor III

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All the sources word it like "It seems to be" or "It appears". How are they getting this info? Boot screen? Some writing on the unit? Inside source? Not doubting the info, just trying to see if we can get more of it.