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New Contributor
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TV Price Increase
After about 15 years of service with cox we will disconnect our TV service as it jumped $40 dollars to the current billing of $143.00 per month.
The chat representative gave me what she called a loyalty number to call. I made the call (866.206.9832) and was placed into a long hold pattern. My current frustration did not make for patience to wait for a representative for that length of time.
In addition to this increase, we have been told that we will need to spend $2.99 plus tax for a box to view standard programming on our other 4 TV's.
DirectTV is offering every feature we have now with cox plus additional features - All for $98.00 per month. This seems like a no brainer to me - What am I missing?
Tecknowhelp
Valued Contributor II
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"What am I missing?"
The point of this forum.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or atcox.help@cox.com.
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Karen_R
Former Moderator
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Hello RJD,
Thank you for reaching out to Cox Forum Support team. We don't want to see you go. Let me take a look into this for you. Please email this forum message along with your full name, address and last 4 of the ssn to cox.help@cox.com. Once we receive the email we will reply back. Thanks
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