New Contributor
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3 Messages
Timeline for Docsis 3.1 eMTA approved modem?
Hello,
I currently receive phone service through an eMTA modem. I have recently decided to upgrade my modem to a docsis 3.1 modem. However, there are not any docsis 3.1 eMTA modems on the Cox approved modems list. Is there a timeline to the availability of a docsis 3.1 eMTA modem, specifically the ARRIS Touchstone TM3402 eMTA, to the Cox approved modems list?
Accepted Solution
MarkM1
Former Moderator
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231 Messages
8 years ago
WayneB12345
Cox is set to begin rolling out Docsis 3.1 technology later this year. We do not have a set date on when this will happen though. We also do not know which eMTA modems will be supported by Cox as well.
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Andrew_Wees
Contributor III
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809 Messages
8 years ago
to add to what was mentioned cox does not allow customer owned eMTA's at this time. Cox provides them free as long as you have phone service through cox
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WayneB12345
New Contributor
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3 Messages
8 years ago
A secondary question:
If Cox forces you to rent eMTA approved modems to use the Cox VOIP service, are there alternatives to renting from Cox for phone service? Specifically, using a new Cox approved docsis 3.1 modem, and a VOIP adapter, such as the Cisco SPA122 ATA? Or is this a marketing and billing scheme to force renting the device from Cox?
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ChrisL
Former Moderator
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7.1K Messages
8 years ago
All eMTAs have to be rented from us in order to be provisioned however we do not charge for them unless they also have integrated wireless gateways. You also do not have to use your eMTA for Internet if you have your own device you'd rather use for that purpose.
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