TCM

I have also lost Channel 68 TCM. Channel 28 has a message that WGN has moved to channel 68. How do I get TCM?

Movie_Guy said:

I have also lost Channel 68 TCM. Channel 28 has a message that WGN has moved to channel 68. How do I get TCM?

Why don't people spend a minute or two and do a search of their channel guide? In what state/city do you live?

ReneeG said:
Hi Emi,

TCM has relocated to channel to channel 28 SD & 1028 HD in your area. Please let us know if you have any other questions.

Tedlsn said:

ReneeG said:
Hi Emi,

TCM has relocated to channel to channel 28 SD & 1028 HD in your area. Please let us know if you have any other questions.

Thanks for the email advising that TCM is only available as a digital channel. Without a cable box I am able to receive SD (Standard Digital) on my TV. However there does not seem to be an SD channel 28. I just had my TV do an update on channels and did not find it. Perhaps I am wasting the time off the forum and should contact support. soory if that is true. Ted

Digital channels on Cox are encrypted (conditional access), except for ClearQAM digital channels. Your TV will not receive them.

[BTW, SD means "Standard Definition"]

So is this still unresolved or what ....i want TCM back.

sparty said:

So is this still unresolved or what ....i want TCM back.

It's not gone. It just moved. In what state/city do you live?

I am very frustrated with losing TCM and with this forum.  The information is just so vague and doesn't help me understand why channel 28 says that WGN is now on 68 and TCM s nowhere for me.  Can someone explain exactly what I need to do to get TCM back?  I tried live chat and they weren’t helpful.  They blamed TCM.  But the package I have shows that I have TCM on channel 28, but with an * next to it leading to a discussion on digital stuff that I have no idea what it means.  Do I now have to get a cable box, but not a new package to get TCM?  (I don’t have a cable box, and never have had one. I live in Orange County, California)  Or do I need a new package?  Do I need a new TV, and can someone explain what kind without using any acronyms like SD and QAM because I don’t know what they mean.  Neither my old analog TV nor my brand new flat screen are receiving TCM on 28.  I don’t need a lecture full of digital terms, I need step by step instructions on how to get TCM back.  I would think that Cox could have forseen this problem and informed us what to do ahead of time. 

TCM said:

I am very frustrated with losing TCM and with this forum.  The information is just so vague and doesn't help me understand why channel 28 says that WGN is now on 68 and TCM s nowhere for me.  Can someone explain exactly what I need to do to get TCM back?  I tried live chat and they weren’t helpful.  They blamed TCM.  But the package I have shows that I have TCM on channel 28, but with an * next to it leading to a discussion on digital stuff that I have no idea what it means.  Do I now have to get a cable box, but not a new package to get TCM?  (I don’t have a cable box, and never have had one. I live in Orange County, California)  Or do I need a new package?  Do I need a new TV, and can someone explain what kind without using any acronyms like SD and QAM because I don’t know what they mean.  Neither my old analog TV nor my brand new flat screen are receiving TCM on 28.  I don’t need a lecture full of digital terms, I need step by step instructions on how to get TCM back.  I would think that Cox could have forseen this problem and informed us what to do ahead of time. 

How to get TCM: 1)  Get cable box. 2) Get level of service in your area (not county) that includes TCM. [What city are you in?]

Nothing vague about it. TCM is now an encrypted digital channel, and your TV tuner won't tune it. No new TV will help you.

[BTW, I suggest you learn what SD and QAM mean.]

I agree with Kudo !!

My father watches TCM, and he is 90. He doesn't understand those terms either, and would imagine most of the people watching TCM are seniors as well. He doesn't use a cable box, and is very upset about this. Hes wants to switch to another carrier. He also has a fixed income, and not interested in some ploy to get people to upgrade service. I suggest Cox get a customer service person the give a step-by-step response on what people need to do, other than "just call customer service".  This is the reason he pays more to keep cable.

Thank you.