dragonfyre79's profile

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Slow upload speeds

I periodically test my speeds on speedtest.net and tonight I've noticed my uploads were quite low for having the Ultimate Package.

http://www.speedtest.net/my-result/4374759817 Here is my speedtest results.

I tested my connection on the Cox page and I get advertised results. I have done a power cycle on my gateway 3 times and the results don't change. I usually get advertised results on speedtest.net, but today has been bad. I've even talked with a tier 2 tech and the only thing he told me was it could be the servers that speedtest uses. I find this hard to believe since I've tested multiple servers on the site, and I'm getting dropped frames due to slow uploads when streaming to twitch.tv, which I've been able to stream fine before.

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I Have the same problem, wired or wireless, I am getting about 5 MBPS upload and download in Phoenix AZ.  This needs to be fixed.

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I contacted tech support and they were able to adjust my modem settings to fix the problem.

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1.8K Messages

Hi dragonfyre79, are you experiencing this issue on any other sites that you stream to?

Moderator

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1.8K Messages

Ray, that is great news to hear! I am happy to hear that the issue is resolved. We are here from 6am to 3am EST. Feel free to reach out to us via Twitter @COXHELP, or Facebook too. 

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