sacolton's profile

New Contributor

 • 

9 Messages

Closed

SLOW Upload speed (Dec. 14, 2016)

Noticed all internet upload traffic is DEAD SLOW.  Download speed is on-par with what I'm paying for, but the

upload speed is showing around 1 - 3 kbps.  Most of the time, it fails to upload anything. 

What is going on?  I'm on a Windows 7 Pro 64-bit.  Never had any trouble until this morning.

Valued Contributor II

 • 

2.8K Messages

My guess is it is related to your security system like your last post. Did you ever get that fixed?

New Contributor

 • 

9 Messages

Yes, that was resolved.  This has to do with upload speed being extremely slow, but download speed is terrific. 

New Contributor

 • 

9 Messages

Just checked again.  0.36 Mbps.  That's crazy slow!  Does Cox ever read this forum?

Valued Contributor II

 • 

2.8K Messages

Are you testing direct to the modem? Also, what model modem and router do you have?

"Does Cox ever read this forum?"

Sometimes, but it's not a direct support forum. It is for users to help other users. If you want direct support, call them or Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

"Yes, that was resolved."

How was it resolved? What changed?

New Contributor

 • 

10 Messages

Location? mine is not that slow but i have been receiving slower then expected upload