On the Premier plan I'm getting speeds of approximately 35 Mbps down and 12 Mbps up. I upgraded to this DPC3010 from a DOCSIS 2.0 modem a couple months ago and never noticed a speed increase. Looking at these forums a common problem appears to be the account itself not being upgraded from DOCSIS 2 when a modem is upgraded. Could that possibly be my problem? My levels seem good, though I'm wondering if my upstream might be a bit high.
| Model: |
Cisco DPC3010 |
| Vendor: |
Cisco |
| Hardware Revision: |
1.0 |
| MAC Address: |
7c:b2:1b:a4:2c:22 |
| Bootloader Revision: |
2.3.0_R1 |
| Current Software Revision: |
d3000-c2000r5593-150324a-COX |
| Firmware Name: |
d3000-c2000r5593-150324a-COX.bin |
| Firmware Build Time: |
Mar 24 14:17:59 2015 |
| Cable Modem Status: |
Operational |
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| Cable Modem State |
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| DOCSIS Downstream Scanning: |
Completed |
| DOCSIS Ranging: |
Completed |
| DOCSIS DHCP: |
Completed |
| DOCSIS TFTP: |
Completed |
| DOCSIS Data Reg Complete: |
Completed |
| DOCSIS Privacy: |
Enabled |
|
| Downstream Channels |
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Power Level: |
Signal to Noise Ratio: |
| Channel 1: |
2.6 dBmV |
40.7 dB |
| Channel 2: |
2.7 dBmV |
40.7 dB |
| Channel 3: |
2.4 dBmV |
40.4 dB |
| Channel 4: |
1.4 dBmV |
40.2 dB |
| Channel 5: |
0.7 dBmV |
40.3 dB |
| Channel 6: |
0.1 dBmV |
39.9 dB |
| Channel 7: |
0.3 dBmV |
39.7 dB |
| Channel 8: |
0.7 dBmV |
40.0 dB |
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| Upstream Channels |
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Power Level: |
| Channel 1: |
49.0 dBmV |
| Channel 2: |
48.7 dBmV |
| Channel 3: |
49.7 dBmV |
| Channel 4: |
51.7 dBmV |
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ChrisL
Former Moderator
•
It looks like the modem is setup properly from this end. What I am seeing however it appears whatever you have connected to the modem might be slower that your Internet speeds. Can you try connecting a PC with a gigabit Ethernet connection to the modem and trying your speeds again?
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