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Port_Bellsouth_
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New Contributor II
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SLOW SPEED .. Should be 50 megs and its barly 5.. ALL THE TIME
Why does my internet speed always drop to 5 megs download speed and when I call to correct it... it goes to 50 megs... just like that...
Cant you fix it to do what its supposed to do all the time?
DerrickW
Valued Contributor
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Tecknowhelp
Valued Contributor II
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Your last post said your internet was great, way faster then your previous provider, which I assume by your username was BellSouth.
No where did you mention any technical details of the issue though. What model modem/router/gateway do you have? Are you testing wired or wireless? To modem or router? Last, what are your signal levels? I can give specifics on how to find them once I know what modem/gateway you have.
To answer your final question; no. There is no "fix" or button just to fix something. Symptoms are caused by problems, and you have to isolate to find the root cause(s) of issue. Cox isn't slowing down your internet on purpose.
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