slow internet speed when gaming.

If you can duplicate the issue by simply running the game in question it's probably not a service related issue.  Does this game use bittorrent for anything?

the games in question do not use bit torrent...i uninstalled the latest game to rule it out....but i still get the issues with all other online games..in which i never had an issues with before...i mean up to a week or 2 ago i could play my internet games fine..now they slow everydown..seems that whenever a internet game is started now it slows the connection down...yet if i close the game i can surf fine.

this might not help but going to get the newest cable modem from my cox store see if that helps..cant hurt to upgrade it anyway...

so if the games slow the connection down could modem be bottlenecking up..?

Gaming isn't only dependent on the 'speed' that Cox advertises. Latency is a large factor. Cox makes no guarantee of maximum latency or minimum speed. The speed (maximum) is, of course, the main advertising point; however, there is no mention of the latency whatsoever.

As an illustration, consider two methods of transporting water, a bucket and a hose. With the hose you achieve some arbitrary flow rate, and the flow rate my fluctuate depending on the source's ability to deliever. The important aspect of the hose system though, is that the flow is continuous, i.e. low latency. With a bucket, it's certainly possible to exceed the hoses abilty to move a specific amount of water from Point A to Point B within a specific time frame (speed of the connection). Between buckets there is a delay though, i.e. latency.

The concept of a hose for data delivery is an over idealization; realistically every connection operates on the basis of buckets. It's obvious though, that as the frequency at which these buckets are delievered approaches infinity, the hose is more closely approximated. For your average internet user who probably just watches videos and browses, big buckets of data is fine and how often they come is of lesser consequence. For real time applications such as gaming though, the frequency is far more important; once the bucket has reached a certain size, there is absolutely no benefit in using a bigger bucket. Conversely, the benefit of a higher frequency is always present.

In short, Cox generally gives big buckets, and just once in a while. What you need for gaming though, is only medium sized buckets, but you need them (very) often. (They don't try to sell or advertise the many other intricacies of a good connection because most people don't understand it.)

All you can really do is hope that 1.) Cox spends some money on their infrastructure or 2.) they lose enough constumers to more appropriately allocate the available resources. To expand on that - your gaming experience will be better during periods low demand, and worse during high demend, hence your games may not always be laggy.

In Cox's defense, the demand they receive is entirely stochastic. Certainly they have and will continually try to predict this demand and size their network accordingly. The reasons for this are obvious; if they have more resources available than are ever utilized, they have just wasted money on the infrastructure. If they don't have enough resources, customers will be displeased with the service and they will lose business.

If the interval of your bad experience is only for a few days and generally months apart, that means Cox has done a decent job creating enough resources for their costumers. You've still had a bad experience though, and that means there is room for improvement in their system. There are many indices which need to be taken in to consideration when trying to provide quality service; the frequency and duration of intermittent service being two very important ones. Many of Cox's costumers probably feel Cox can be doing a better job. Cox needs to accept that however unrealistic it is, their costumers feel as though anything less than 100% reliability is unacceptable. Cox needs to continually pursue providing better service. There's little hope that will happen though, as in many locations Cox has a monopoly on internet service, and thus there is no incentive.