Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
Am I the only one who has lost half of their connection speed? I'm paying for 25Mbps and using Cox own speed test I am getting MAXIMUM 9.75Mbps. I have used 3 other tests and STILL get MAXIMUM 9.75 Mbps. NEW MODEM AND NEW WIFI ROUTER. Last week I downloaded a 1,44 GB movie in 15 minutes @ 15Mbps to 20Mbps BUT now only getting 9.75Mbps.
Discussions
•
Updated
3.4K
7
0
0
Connectivity issues for years
Discussions
1
0
Moving my spectrum connection
Discussions
1
0
Having to reset modem several times a day
Discussions
2
0
WiFi Not included in Internet!! ??
Discussions
2
0
Internet outage 24 hrs
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
2
Outages
Discussions
2
Health_Edge
+5 more
Valued Contributor III
•
What modem and router did you get?
Have you tried a speedtest connecting directly to the modem?
And last, what internet plan (tier) do you have? Preferred or Premier?
0
0
jmace
New Contributor
•
0
0
EdwardH
Valued Contributor
•
@browinejfb with those changes in speeds it may be a load or signal related change there effecting the connection, Are you seeing the speeds being constant between sites when you are downloading or is it a wide difference from page to page?
---
0
0
jmace
New Contributor
•
0
0
Health_Edge
+5 more
Valued Contributor III
•
Run far far away from the CG3000. Its cheap hardware running on even worst firmware. If your renting, ask to upgrade to CG4500
0
0
jmace
New Contributor
•
0
0
jmace
New Contributor
•
0
0