New Contributor
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2 Messages
slow connection
Am I the only one who has lost half of their connection speed? I'm paying for 25Mbps and using Cox own speed test I am getting MAXIMUM 9.75Mbps. I have used 3 other tests and STILL get MAXIMUM 9.75 Mbps. NEW MODEM AND NEW WIFI ROUTER. Last week I downloaded a 1,44 GB movie in 15 minutes @ 15Mbps to 20Mbps BUT now only getting 9.75Mbps.
Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
What modem and router did you get?
Have you tried a speedtest connecting directly to the modem?
And last, what internet plan (tier) do you have? Preferred or Premier?
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jmace
New Contributor
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9 Messages
11 years ago
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EdwardH
Valued Contributor
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755 Messages
11 years ago
@browinejfb with those changes in speeds it may be a load or signal related change there effecting the connection, Are you seeing the speeds being constant between sites when you are downloading or is it a wide difference from page to page?
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jmace
New Contributor
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9 Messages
11 years ago
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Health_Edge
Valued Contributor III
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4.2K Messages
11 years ago
Run far far away from the CG3000. Its cheap hardware running on even worst firmware. If your renting, ask to upgrade to CG4500
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jmace
New Contributor
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9 Messages
11 years ago
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jmace
New Contributor
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9 Messages
11 years ago
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