New Contributor
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1 Message
seasonal hold
I put my services on seasonal hold to begin on May 4, 2015, am still being billed for full service. Two emails, 0ne phone call later, still being billed for full service. Help
New Contributor
•
1 Message
I put my services on seasonal hold to begin on May 4, 2015, am still being billed for full service. Two emails, 0ne phone call later, still being billed for full service. Help
ReneeG
Former Moderator
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980 Messages
10 years ago
We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss account specifics in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.
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