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2 Messages
SB6183 won't bond to more than 4 channels down
Have Premium, switching out a SB6141 for an SB6183. The SB6141 bonds to 8 channels and gives full 150Mbps+ speed. The SB6183 only bonds to 4 channels and gives around 75Mbps. Self-activation on the SB6183 failed so called support to activate it, he didn't seem to understand what I meant by "only 4 channels". Had another tech try to push down the latest firmware, which rebooted the modem but didn't change the firmware version number. I've swapped the modems in and out since activation to make sure the SB6141 is still bonding to 8 downstream--it is. The SB6183 is currently hooked up.
It's fine to reboot the router any time you need to do so.
Firmware: SB6183-9.2.0.0-GA-03-29-NOSH
| Time | Priority | Description |
|---|---|---|
| Wed Oct 21 20:26:21 2015 | Critical (3) | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=78:96:84:e9:3c:f5;CMTS-MAC=60:73:5c:72:9e:8c;CM-QOS=1.1;CM-VER=3.0; |
| Wed Oct 21 20:25:40 2015 | Notice (6) | TLV-11 - unrecognized OID;CM-MAC=78:96:84:e9:3c:f5;CMTS-MAC=60:73:5c:72:9e:8c;CM-QOS=1.1;CM-VER=3.0; |
| Time Not Established | Warning (5) | DHCP WARNING - Non-critical field invalid in response ;CM-MAC=78:96:84:e9:3c:f5;CMTS-MAC=60:73:5c:72:9e:8c;CM-QOS=1.0;CM-VER=3.0; |
| Time Not Established | Notice (6) | Honoring MDD; IP provisioning mode = IPv4 |
| Time Not Established | Critical (3) | SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=78:96:84:e9:3c:f5;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0; |
| Downstream Bonded Channels | ||||||||
|---|---|---|---|---|---|---|---|---|
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Corrected | Uncorrectables |
| 1 | Locked | QAM256 | 49 | 795000000 Hz | 1.3 dBmV | 37.0 dB | 10 | 0 |
| 2 | Locked | QAM256 | 50 | 801000000 Hz | 0.6 dBmV | 36.7 dB | 14 | 0 |
| 3 | Locked | QAM256 | 51 | 807000000 Hz | 0.2 dBmV | 36.6 dB | 12 | 0 |
| 4 | Locked | QAM256 | 52 | 813000000 Hz | -0.2 dBmV | 36.4 dB | 19 | 0 |
| Upstream Bonded Channels | ||||||
|---|---|---|---|---|---|---|
| Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
| 1 | Locked | ATDMA | 3 | 5120 Ksym/sec | 33000000 Hz | 40.8 dBmV |
| 2 | Locked | ATDMA | 1 | 2560 Ksym/sec | 21600000 Hz | 39.3 dBmV |
| 3 | Locked | ATDMA | 2 | 5120 Ksym/sec | 26500000 Hz | 40.8 dBmV |
| 4 | Locked | ATDMA | 4 | 2560 Ksym/sec | 37900000 Hz | 42.3 dBmV |
PlotinusRedux
New Contributor
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2 Messages
10 years ago
Looks like some one (or something) pushed the new firmware down a few minutes ago, the modem rebooted and came back up with firmware version SB6183-9.2.0.0-GA-04-37-NOSH. That did fix the downstream channel issues--it's bound to 8 now.
I was hoping for 12 or 16 channels with the new modem for congested times, but I guess Cox must only have 8 channels in my area currently? Which is fine if so, at this point I'm just glad to be back up to 8.
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ChrisL
Former Moderator
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7.1K Messages
10 years ago
I looked at the modem from this end and the current status all looks fine. I don't believe all areas have upgraded past 8 channels yet, more to come in the future.
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