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ROUTER/Modem
I am looking at a TP-link AC1750 wireless router/modem combo and cant find info on compatibility with Cox. Anyone have any input?
Tecknowhelp
Valued Contributor II
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It doesn't look supported. First, it isn't listed here.
Second,TP's site says "Certified for XFINITY® from Comcast®, Time Warner Cable®, Cablevision and Bright House Networks."
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AllenP
+4 more
Valued Contributor
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There are no TP-Link devices on Cox's approved list at this time, it doesn't mean there won't be in the future. I don't know if you will be able to provision the modem portion on Cox's network. Amazon has a TP-Link gateway and says "Cox in process", Costco has the same one and doesn't say anything about Cox. With Costco's return policy, you could give it a try and return it if you can't get it to work.
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Tecknowhelp
Valued Contributor II
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In order for them to add it to your account, you will have to lie about what model it is. Have you bought it already? If not, I suggest going with a supported model.
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ColleenD
+2 more
Moderator
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I wouldn't suggest fudging the model number. The modem doesn't get it's config file based solely on the model number added in our system, so this gateway isn't likely to work well, if at all by adding it using an incorrect model number.
For best results I also suggest using an approved modem on the list Tecknowhelp provided earlier.
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