Robocalls

how to block unwanted callers

Chris,

Is the Product Team asleep or do they have anything to say?

Hi gardenia gresham,

Selective Call Rejection allows you to program your phone to reject calls from any number you place in the rejection list. If you have the selective call rejection feature as part of your phone package, you can follow these steps to activate it: http://bit.ly/1v1MU2j.

ReneeG,  So, you tell me I need to know all the numbers of callers sending me Robocalls!? Get real!

A lesson in irony....

After several phone calls and emails with Cox customer service and loyalty department, I decided to cancel my service after 20 years and go to a competitor.  After telling the representative at the loyalty department of my decision he scheduled in the service to be cancelled on Monday.  Since that call I've received several calls with the caller ID of TIMBERLINE.  Assuming this was just another robocalled, I used the selective call rejection and blocked the number.  I had AT&T installed yesterday and haven't had an opportunity yet to setup nomorobo, and today received a call from TIMBERLINE again.  For some reason, this time I decided to answer it.  Turned out to be Cox retention department to offer me a discount to retain me as a customer.  The deal he offered would have kept me as a customer, but it was too late.  Had Cox supported nomorobo, this call would not have been blocked, and I would have answered and still been a customer.

Isn't it ironic?

You need help to correctly identify the irony.

It's obvious a better deal is more important to you than Nomorobo.

If Cox supported Nomorobo, TIMBERLINE wouldn't have called you with the better deal.  There was your opportunity.

However, with your obsession to block calls, you blocked TIMBERLINE.  You removed your opportunity.

Therefore, the only irony was you blocking the very number that would have given you what you really wanted.

THAT'S the irony.  Ha-ha, you!

I agree with RuneJ and have sent suggestions requests pleas to Cox for Nomorobo, because I am about to cancel my land line and just use my cell. Getting hourly (or more) scam calls from spoofed #s, some of them threatening (fake IRS calls), is no fun. I don't understand why Cox is letting business run from them rather than fix the problem. Our cox phone has become useless, even with the $100 call blocking device I bought myself and installed. It helps, but not enough.

COX wake up! Let us have Nomorobo or  you won't have a job!

Selective Call rejection has a limit of 20-30 #s.

This is useless when you get 1 call per hour or more and the #s are ever-changing spoofed #s.

Come on, wake up! You are losing business. I am about to leave. My parents have TWC and live 2 blocks from me. It is so much better and let's them use Nomorobo to block this junk. What is wrong with Cox?

I looked into NOMOROBO a couple of years ago, before they won their FTC award.  At that time, as now, COX was one of the unsupported networks.  I learned that fundamentally the COX "digital" phone is just a PBX.  This goes back to the dial phone days.  Simultaneous ring, that NOMOROBO requires, is a VOIP feature.  So for COX to be compatible with NOMOROBO, they would have to jack the license plate up and drive a new car under it.  This is why COX uses "digital" to describe their antiquated phone network and prices their triple play so that it costs more to drop the phone service and do anything else.  They are desperate.  Other than the fact that they don't use fiber in the last mile of their service, this PBX is COX's Achilles heal.  Moderators that talk about Call Rejection and Do Not Call Lists are just drinking the Kool-Aid.  We all know that these things are a joke. I've tolerated robo calls for years, but as soon as Verizon offers real TV channel selection, vice channel packages, I'm history.

I have been receiving so many nuisance calls that I started blocking the individual numbers.  I blocked 30 and then was told that this is the max I can block.  I received this many unwelcome scam, robo, and telemarketer calls in just under 3 WEEKS.  What am I supposed to do about the sleazeballs who call from now on?  (And, yes, I AM on the Do Not Call Registry, not that it does any good.)  If you can't block the robocalls, please at least increase the number of calls that we can block ourselves.  My cell phone blocker has unlimited blocking, which I NEED.