robocalls

I also subscribe to Consumer Reports and received the same email.  If you go to nomorobo.com and select Cox, it responds, "Unfortunately, Cox does not support Nomorobo yet."

Nomorobo uses a service called "simultaneous ring" that most VoIP phone companies provide...except Cox.  If Cox doesn't want to implement simultaneous ring, fine.  However, Cox should provide us a free tool to block nuisance calls.

This free tool should be effective.  Blocking single numbers online doesn't help due to spoofing.  If a spoofer can't get through, he or she will change their number and we'd have to block the new number.  How many numbers can we block?

The tool should have a central database to store numbers reported by us.  If enough customers report a number as a nuisance (for example, 10), the database should record and block it for all Cox customers for a predetermined number of days (for example, 30).  If you can extract the offending IP address from the data stream, perhaps you could block that IP address for a predetermined number of days.

Wildcard blocking should also be an option.  If I permanently don't want calls from Area Code 202, I should be able to block every call from 202.  202*******

It should also block numbers with erroneous digits, such as 000-000-0000, or any number that's not a number, such as Name Unavailabl, Unavailable, Unknown, Unknown Name, Private.

+1 for Bruce's suggestions.

My number has been on the DNC since it was run by the state of Connecticut, before the feds took it over.  These spammers blatantly ignore the list.  The fine is treated as a cost of doing business if they get caught.  I'm on a first name basis with Rachael or cardholder services and now her BFF Ann

MichaelJ...will you post the response from your Digital Telephone Development Team?

Bruce, normally these requests are not responded to but simply collected and referred back do during the product development process.

Thanks for sanitizing.

Just FYI, even though Cox Residential does not support sim. ring, Cox Business does.   Not suggesting to switch to Cox Business for just one feature, but if your working from home or the feature is a must have, it is a option. 

@ CatToss, the list of numbers allowed to call you is called a White List or, for the racially sensitive people, an Allow List.  I am all for creating a List, but I don't want to add to my already-inflated Cox bill by paying for their limited service.  30 numbers?  If you purchase a standalone Call Blocker, it will pay for itself in a couple years...as opposed to paying Cox for the rest of your landline-owning life.

To create a List, you must do your homework and re-engineer your behavior.  For example, you must review as much of your call history as possible.  Who do you call?  Who calls you?  Ask your infrequent neighbors for their numbers.  If friends or family can't call from their work number, they'll get the hint and call from their allowed cells...and eventually you'll allow their work numbers.

Always ask potential callers for their numbers.  All numbers.  Periodically review your call history for potential callers.  Let people know you're whitelisting.

If you're expecting a call from a non-allowed number, such as a onetime contractor or a family member is traveling overseas, you should temporarily turn off the Call Blocker.

If you start using it, Cox will charge you on your next bill.  I tried it a few years ago...the Rejection Service...and they started charging me $5 a month.

Bruce said:

If you start using it, Cox will charge you on your next bill.  I tried it a few years ago...the Rejection Service...and they started charging me $5 a month.