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Recent Internet Speed Very Low

I have the Preferred package (up to 50 MB/sec) and over the past several days have been seeing breaks in my video when streaming from Netflix. This afternoon, I am only getting 3 MB/sec) according to the Cox speed test. Any ideas what could be wrong? Has Cox changed something?

Valued Contributor

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755 Messages

The signal appears to be normal there to the modem, are you getting those speed results with a wired connection or over wifi? Also is it more noticeable during specific times of day?

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Valued Contributor II

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2.8K Messages

Do you mean MB or Mb?