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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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1 Message
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Without my changing any settings, my emails could not be sent. I contacted Cox techs and their fix erased all incoming and sent emails after 2012. Some of these were important. Can I get them back?
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Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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Outage again?!?!?
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wees41
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Contributor II
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wrong forum this sounds like internet not tv
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ChrisL
Former Moderator
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We don't backup the contents of customer email boxes. One thing you could try is looking in webmail to see if the messages you're looking for are still there. If so, there's a pretty good chance of getting them all downloaded into your email program.
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Health_Edge
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Valued Contributor III
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If you have any family or friends which are tech suavy, they can try recovering the PST file, which is the file on your computer that actually holds your email data. Check out this link. How exactly did they delete all the email? Knowing that might help to know if recovery is possible.
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